About Vickie

Vickie Henry, "America's Mystery Shopper" Known as "America's Mystery Shopper," Vickie is a pioneer in the customer service industry. Celebrating its 30th anniversary, her company, FEEDBACK Plus, was named Small Business of the Year by the North Dallas Chamber of Commerce.

Media attention includes the Wall Street Journal, "O" Oprah Magazine, Good Housekeeping, Income Opportunity, Business Start-Up, The Dallas Morning News, and Dallas Business Journal.

A Summa Cum Laude Northwood University graduate, she was Vice President of Marketing for First City Bank Corporation prior to owning FEEDBACK Plus.

Vickie served as President of Executive Women, an Executive Board Member of International Just-Say-No, a Board Member of John C. Ford, and was the Merrill Lynch Entrepreneur of the Year nominee. She served as the 2001-2002 president of MSPA-Mystery Shopping Providers Association, with 130 mystery shopping company members, 25% out of the USA.

Author of FEEDBACK on Sales and FEEDBACK on Calls, Vickie recalls a born passion for customers. A Kansas native, she loved selling from an early age and even held the much coveted title as "top Girl Scout salesperson" for five years!

Vickie is an energetic and inspiring speaker.