Feedback on Sales and Feedback on Calls

Give your employees the tools necessary to enhance customer service and increase sales! In return, they'll give you results. Vickie's books, Feedback on Sales and Feedback on Calls are also available to you on audio cassette. Each book is just $6 and each cassette is $10. OR you can enjoy the benefits of both books and both cassettes for $25.

 

Feedback on Sales Paperback Book $6.00 Feedback on Sales Cassette Tape $10.00 Feedback on Sales Book/Cassette Duo $15.00

"Sales is an extension of service. Service quality takes place before, during, and following the sale. FEEDBACK on Sales makes this process easier and more user friendly."
Stanley Marcus, Chairman Emeritus, Neiman Marcus

Feedback on Calls Paperback Book $6.00 Feedback on Calls Casette Tape $10.00 Feedback on Calls Book/Cassette Duo $15.00

"FEEDBACK on Calls focuses on making customers feel valued. At IBM, we take great pride in our internal customers -- our customer service representatives. We love to tour people through our customer services centers and demonstrate IBM's high-quality support and our representatives' caring attitudes."
Nancy Chamberlin, Vice President, North American Customer Services Centers, IBM

Copyright ©2004 Vickie Henry
Feedback Plus, Inc., 5757 Alpha Road, Suite 100, Dallas, TX 75240-4601, Phone: 1-972-661-8989 or 1-800-882-SHOP, Fax: 1-972-661-5414, vhenry@vhenry.com